FAQ

Home FAQ

FAQ
We have compiled this list of Frequently Asked Questions about our services and products. The FAQ addresses questions our clients most commonly ask. If there are additional questions you feel we should address, please let us know.
INTRODUCTION TO IBR-GLOBAL MARKETS LTD

IBR-Global Markets Ltd is a financial services corporation specialized in providing investors with high quality online financial services.

Automated or Discretionary: Are your trading systems fully automated or discretionary? IBR-Global Markets Ltd proprietary, dynamically managed quantitative models are developed to trade currencies and other securities in the time of a market increased Volatility. Those models are based on complex algorithms developed using extensive quantitative research, analysis and testing. All trades are diligently cross checked by our Portfolio Managers before sending to markets. This model allows to integrate precision of algorithmic trading, with human supervision and override at all times. According to our trading model IBR-Global Markets Ltd Portfolio Manager trades a portfolio of discrete algorithms employing different trading logic and currency pairs to diversify and better manage risk. Each trading model is constantly monitored to manage performance and protect capital. 

Managed Forex Accounts are fully segregated accounts individually owned by each Investor at a brokerage firm and managed by our Portfolio Manager on client’s behalf. How it works, is the investor opens a trading account at one of our designated brokerage firm. The investor then funds their account. No one can access the funds in this account apart from the investor who retains full access and control over the account at all times. Forex Managed Account is then added to an IBR-Global Markets Ltd Master Account that allows the Investor to have their funds traded professionally by IBR-Global Markets Ltd Portfolio Manager. As a part of this arrangement an authorization document is signed called a Limited Power of Attorney (LPOA). This document is an agreement between the Asset Management Holdings and the Investor which enables the IBR-Global Markets Ltd Portfolio Manager to trade an Investor’s account on their behalf. Clients retain full control over their accounts at all times and IBR-Global Markets Ltd Portfolio Managers are granted “trade only” access to the accounts. The PAMM (Percent Allocation Management Module) distributes gains, losses and fees on an equal percentage basis. In this way all accounts regardless of size obtain the same percentage returns. The LAMM (Lot Allocation Management Module) allows the trader to allocate different trade lots to each investor’s account. This grants the trader the flexibility to use different leverages for different types of investors. The MAM (Multi-Account Manager) is a combination of the features found in a PAMM and LAMM, and offers more flexibility to the trader managing investor accounts.  This is all handled by the trader and the brokerage, making it seamless for investors to participate. Investors have read only access to their managed account at all times, either through an online report viewer or directly through the trading platform. They can view their account, including balance, profit and closed trades; however they will not be able to place their own trades on the account, unless they revoke their LPOA, which as stated, is the document that enables the trader the ability to trade on their behalf.  This structure offers clients full control, access, flexibility and true transparency.

Trading Systems: In partnership with reputable brokers Asset Management Holdings is able to offer our clients the tightest Interbank Spreads and trading conditions within our Trading Systems environment. Spreads should always be considered in conjunction with depth-of-book. In Forex Market, the larger the ticket size, the wider the spread are. Depth of Market is a measure of a volume available for transaction purposes for a particular instrument at a certain point in time and Asset Management Holdings Systems have been built with those parameters in mind as well stability, state of the art computing power and redundant backup capability. Asset Management Holdings servers are located in very close proximity to the Financial Exchange Network in New York and London where optical fibre connects directly from Bank Servers to the Master Servers. This enables lower latency trading and ensures optimal fills executed by our Trading Systems with slippage minimization for our clients. Direct connections via Optical Fibre, rather than a conventional internet connection, enable order transmission at increased speeds, resulting in lower levels of latency on the network.

We strongly encourage users to test our service with a minimum of $500.00, for at least one month, before investing a large capital. For more information on this, you can contact us through our contact page.

Do not become our client until you have completely read, understood, and acknowledged the legal information on our web site. If you do not completely understand some of the information, you may consult a competent legal advisor or contact us with specific queries.

We have a minimum of $500.00 for investors using Insta Forex Broker (www.instaforex.com), but for all other investors, it varies depending on the investment schedule on our portfolio management table. You can check our portfolio management table for the least of investment amount with any broker of your choice.

We have a very attractive affiliate program providing an opportunity for our investors and third-parties to make sizable commission earnings. Please contact our External Relations department for me information on this

Yes, investors can invest in any of the plans on our investment table without any restriction.

ACCOUNT SERVICES

This whole process can all be completed within a matter of few days. The first step is to fill in your details on the open a new account page. Then we will guide you through the process to open your account at the brokerage where IBR-Global Markets Ltd holds its master account. This is a very simple process to fill out the brokerage online application form and provide them with your proof of address and photo ID. Once your account has been approved you will be sent the LPOA form to sign. You can then fund your account and as soon as your account is funded live trading will commence.

There are several deposit options with different brokers. You can contact your broker for the available deposit options, or contact us for more details on each broker’s deposit methods.

Yes. After each trading day, your broker will send you a daily statement on the performance on your account. For more information on this, please contact your broker

You can view detailed summary of your account billing transactions when you login your details with your broker on the broker’s website.

Our managed funds program offers High Water Mark protections for the investor. This is the status quo within the industry now and assures investors that profit sharing will be calculated based on a fair valuation of returns earned. Meaning that for example, if the Asset Management Holdings Funds Manager gains 10% in one month then we get to keep 20% of those profits and the investor keep the other 80%.The profit sharing ratio depends on the mandated designated on the LPOA. 

HIGH WATER MARK EXAMPLE: Client deposits initial funds that become the first High Water Mark (HWM). In this example a client deposits $100k. After the first month Portfolio Manager gains a 10% profit which brings a client account up to a gross value of $110k. This $110k which becomes a new balance minus the last High Water Mark ($100k) equals to $10k of the profits. In this example the Performance Fee is 20% which equals to 2k. This is a Performance Fee payable to the IBR-Global Markets Ltd.’s Portfolio Manager. A client retains $8k of the profits. His/her account balance after paying Performance Fee is now $108k, which is set as the new High Water Mark on the following month. Let’s assume that next month that investment’s value falls to $100k.  Our Fund Manager produces 20% returns the following month and that investment is now worth 120K. An investor would only have to pay performance fees on that gain between the $110k and $120k, not the full 20% gain $20k for that period.

Clients are charged a fair fee for the performance, which means fee of any new profits made, based on a High Watermark. It means that incentive fees are paid only on NET new rises in asset value. If a temporary decline occurs, it must be recouped before new incentive fees are paid. This ensures that Portfolio Managers receive a performance fee only when the account value exceeds its previous high. Portfolio Managers fees are being paid as a fraction of the spread which is part of the agreement with the broker. There are no any other extra fees for the Application, Withdrawal etc. For performance fee structure on investments, see our investment fee structure table on our website.

To change your contact information, please contact your broker.

If you forgot your password, you can recover it by contacting your broker through their contact page. If you cannot remember some of the information there, you can join their live support channel where they will be able to ask you additional questions about your account, and reset your password.

For security reasons, we recommend you to contact your broker in order to change your password.

Please contact your broker about this.

INVESTORS

If you want to invest funds through IBR-Global Markets Ltd. Just follow these easy steps:

  1. Register with any on our approved brokers on our website
  2. Make a deposit into your trading account with the broker
  3. Kindly read our service agreement and understand is very well
  4. Choose IBR-Global Markets Ltd to manage your account through the broker’s website (This section may also require you to sign a LPOA (Limited Power of Attorney), but this depends on the brokerage firm.

The trading history of PAMM managers is available on the PAMM Accounts rating page of each broker. You can contact us for this as we will direct you.

The PAMM Accounts rating is a summary table to help you evaluate and select the most attractive managing trader to invest your funds with. The rating table comprises of various assessment parameters, which you can reshuffle according to your priorities.

The minimum amount of investment we offer for our investors is $1,000.00, but for Insta Forex and Forex Time Brokers, we have an investment of $500.00

Yes, you can add to the amount of your investment.

You have the right to withdraw your profits and the initial sum from the investment, as long as you leave the minimum sum as set by IBR-Global Markets Ltd, but we advise making withdraw from investment once a 20.00% ROI is meet.

Liquidation is the withdrawal of all funds and the closing of your investment. If you apply to liquidate your investment it will be closed and all your funds will be credited to your account.

IMPORTANT: If you apply to liquidate an investment, this request cannot be cancelled

Any application to liquidate an investment will be processed in the next Rollover.

PAMM Rollover occurs in accordance with the schedule which is set up by IBR-Global Markets Ltd. The schedule can be different for each PAMM account. The time reference is based on trading server time. Rollover process updates statistics of the PAMM account, calculates manager and partner remuneration and completes withdrawal applications.

IBR-Global Markets Ltd does not guarantee the profitability of Portfolio Management or investments. You need to assess the risk of each investment yourself or contact your financial advisor for investment guide.

Please contact your broker for more details on that.

You can contact us through the information on our contact page

No, we cannot withdraw your money, we can only trade on your account through the brokers on a commission based plan. All investment accounts are segregated.

Safety and control of your funds: You are the one in total control of your account. For example you can withdraw your funds at any time with a penalty on premature investments or stop trading at any point if you decide to do so. This puts you in control of your investment us. With a Forex Managed Account your funds are held by you and only you in your brokerage account. You do not send Asset Management Holdings your funds at any point. A Managed Forex Account protects you, as you would retain complete control of your funds in a fully regulated brokerage. You are the only person that would have access to your funds and the only person who can withdraw those funds. As we trade only with regulated brokers, your funds are held on segregated accounts by the brokers. The security of investment solely depends upon the broker you choose.

Note: All brokerage firms system protects your funds from misappropriation and your money will always be kept in a secure account which the manager cannot access. Funds are made available to managers for trading within a virtual environment only.

EXTERNAL RELATIONS

For external relations issues, read more on our external relations page or kindly contact our external relations department through our contact on the contact page or send a mail to: partners@ibrglobalmarkets.com

MARKET SIGNALS

A set of analyses that a forex trader uses to determine whether to buy or sell a currency pair at any given time.

IBR-Global Markets Ltd offer a market signal service at a very low rate. For more information on our signal service, kindly contact our Dealing department: dealings@ibrglobalmarkets.com or call us through our contact number on our contact page.

SOCIAL TRADING

Social trading is the functionality which allows investors to automatically copy or mirror the trades from other traders on the network in their own trading account.

Social Trading also known as Copy trading enables traders in the financial markets to automatically copy positions opened and managed by a selected investor, usually in the context of a social trading network. The copying trader usually retains the ability to disconnect copied trades and manage them themselves.

IBR-Global Markets Ltd offer a Social Trading service at a very low rate. For more information on our signal service, kindly contact our Dealing department: dealings@ibrglobalmarkets.com or call us through our contact number on our contact page.

SEGREGATED ACCOUNT

A separate account opened by an investor based on discretionary management due to the investor’s risk and reward parameters.

We manage Segregated Account with Brokerage firms who are not listed on our partner brokers list within certain risk parameter as indicated on our Risk Strategic Table. Kindly contact our Dealing department: dealings@ibrglobalmarkets.com or call us through our contact number on our contact page.

E-CURRENCY

E-currency means electronic currency and is a means of exchange with which you can make and receive payments online.

Simple. We will do that for you. You just have to download of exchange form (Buy form), fill it and make payment to any of our bank accounts, and as soon as we receive your payment, we will fund your account (Subject to current exchange rate as at payment).

The price fluctuates. You can view the current exchange rates. You can buy/sell e-currencies from us either in our office or on our website. To buy/sell on our website, you will firstly have to apply for a one time Unique Identification Number (UIN).This will enable us identify you anytime you are doing business with us .This process will require you filling both KYC and AML form.

We try our best to serve our customers as prompt as possible. In our office, we do instant funding most time, we do same day funding, subject to receiving of your funds.

We’ll buy it from you and pay you in cash or into your bank account, Place a SELL order on our website by filling a (Sell form) that can be found on our website.

No, we do not accept cash for security reasons.

We handle payments through our accounts with 10 Commercial Banks in Nigeria. Please click here to get our bank account details.

We can offer you a refund but that must be in accordance with our refund policy.

Our working hours are 8:30 A.M to 6:00 P.M (GMT +1) from Monday – Friday, except public holidays. Our Phone Support and Live Chat Support is only available during our working hours, please do not call outside this time.

Just use the form on our Contact Us page to inform us of the details of the error. We will act on it promptly.

Contact us with your question through the Contact Us page.

Send us your comments, suggestions and any additional questions you might have about IBR-Global Markets Ltd services or products. We look forward to receiving your input and developing content on this page to help you resolve any potential problem.

Email: support@ibrglobalmarkets.com

FINANCIAL SECURITY

IBR-Global Markets Ltd maintains the highest standards of Customer Service, protection of financial information and Security of Funds.

Our Bankers

CALL ME
+
Call me!
error: Content is protected !!